Politique d'expédition

PROCESSING TIME

All orders are processed with 24-48 hours. Once an order is con firmed and processed, the order is sent to our office in Accra, Ghana for fulfillment.

CUSTOM STOLES

Custom orders are reviewed within 48 hours to correct any design flaws and then sent to manufacturing for production. Depending on the intricacy and prefer volume stoles may take up to 4 weeks to be created. 

SHIPPING TIME

We ship all stoles from Ghana using DHL express, which may take up to 5 business days or more (unless stated otherwise).

In our attempt to be a sustainable company, we aim not to over produce and thus replenish stoles as we sell down. As a result, both pre-designed (e.g. Juris Doctor) and Custom stole orders will be shipped directly from Ghana. Bulk orders (15 stoles or more) are shipped within a week and delivered within two weeks of purchase date. 

Custom or pre- designed orders of less then 15 stoles will be shipped to our distribution centre in Toronto or New York before further distribution to final destination. As such, orders less than 15 should be placed 3 weeks in advance. However our aim is to deliver stoles in 2 weeks or less. 

Once your order is shipped you will receive a tracking number via email to track your shipment. All orders may be subject to duties.

Shipping times are subject to change without further notice.

SAME DAY SHIPPING

Both our Black Grads Matter and Plain Stoles will be shipped same day if order is placed for 3:00pm EST!

SPECIAL SHIPPING REQUEST 

We understand that sometimes advance ordering doesn't always happen. If you are not sure if your stole will arrive on time, please check with us before purchasing, we will be sure to respond immediately.